Privacy Policy
How we collect, use, and protect your personal information
1. Introduction
PanduCermat ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the site includes:
- Personal Data: Name, email address, phone number, and any other information you voluntarily provide through contact forms
- Automatic Data: Information about your device, browser type, IP address, and pages visited
- Cookies: Small files stored on your device to enhance your browsing experience
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:
- Respond to your inquiries and provide customer support
- Send you promotional and marketing communications (with your consent)
- Generate analytics data to improve our website and services
- Comply with legal obligations
- Prevent fraudulent transactions and protect against malicious activity
4. Disclosure of Your Information
We may share your information in the following situations:
- By Law or to Protect Rights: If required by law or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others
- Third-Party Service Providers: We may share your information with third parties who perform services on our behalf, including payment processors and email service providers
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction
5. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Contact Forms and Email Communications
When you submit a contact form on our website, your information is used solely to respond to your inquiry. We will not share your email address with third parties without your consent, except as necessary to fulfill your request or comply with legal obligations.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information and terminate the child's account.
10. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to opt-out of marketing communications
To exercise these rights, please contact us using the information provided below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date of this Privacy Policy. Your continued use of the website following the posting of revised Privacy Policy means that you accept and agree to the changes.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@panducermat.org.my
Available: Monday - Friday, 9AM - 5PM
Last Updated
This Privacy Policy was last updated on January 8, 2024. We reserve the right to update this policy at any time.